Make Lasting Impressions

master the art of civility and social grace

Etiquette Classes, Social Skills and Good Manners for business, adults and children

The Cleveland School of Etiquette was established to help individuals develop and sharpen their personal, professional and social skills. Etiquette is about adapting to make others feel comfortable and secure.

In a world that has become significantly more casual and perplexing, it is important to remember that there are still situations and circumstances when a particular behavior and/or dress code is expected of us. Adhering to these unwritten rules of etiquette is how we demonstrate that we belong!

We will always judge and be judged by our ability to abide by an appropriate dress code, our behavior, and our manners.

Good manners remain timeless and never go out of style.

We are committed to training individuals and groups on the lifestyle skills necessary to be effective in society today. We offer youth and young adult, adult, and business and corporate classes. Our training programs are designed to develop an inner confidence that emanates from an individual who is prepared for any setting and thrives comfortably in all venues.

We prepare our students and clients with the knowledge and skills necessary to conduct themselves with confidence, dignity, and social grace. Our corporate clients appreciate a significant advantage over their competitors and are able and qualified to take on life’s endeavors. We are a small, exclusive company by design.

Table Manners and Dining

Table Manners and Dining

Prepare for a formal affair or just enjoy your meals more with friends and family by learning these essential life skills.

Mind Your Manners

Mind Your Manners

Do you want to raise polite children in a rude world? It isn’t difficult once your kids master the ABC’s of good manners.

Proper Business Protocol

Proper Business Protocol

Are you ready to close more deals? Learn the do's, don’ts and best practices of business behavior and corporate protocol.

Sports/Athlete Protocol Training

Sports/Athlete Protocol Training

Addressing skills that are relevant to environments off the field or courts

Protocol Assessment

Protocol Assessment

Protocol assessment is a one- or two-hour appraisal of skills: confidence, professionalism, and personal image.

The New Normal

The New Normal

An introduction to inter-person communication without being physically personal.

A Word of Advice

Etiquette, Manners and Social Skills Blog

Teen with adult

Please don’t ask our children to call you by your first name

When we were young, our parents would introduce us to adults and say, “this is Mr. ____, or this is Miss_____ or Mrs. ____,” and we would say “hello Mrs. ______.” It was how we showed respect for an adult – someone older than us and had earned the right to be respected. We never

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Group call on computer

Zoom etiquette

Life is showing signs of a return to the old normal. Commuters are starting to fill the highways in the mornings. We are coming out of our home offices and finding our way back to the board rooms, or are we??? This pandemic has introduced a very different way of conducting business. If you are

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Woman in blazer

Does how we dress affect our presentation and confidence?

When we were growing up, our mother would tell us to get up and get dressed you’ll feel better. My grandmother would say put some makeup on or run the vacuum cleaner when someone had spent too much time being sick or down. It seems rather rough today at a time when mental health appears

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Are you ready to make a lasting impression?