Make Lasting Impressions

master the art of civility and social grace

Etiquette Classes, Social Skills and Good Manners for business, adults and children

The Cleveland School of Etiquette was established to help individuals develop and sharpen their personal, professional and social skills. Etiquette is about adapting and respecting different environments to make others feel comfortable.

In a world that has become significantly more casual and perplexing, it is important to remember that there are still situations and circumstances when a particular behavior and/or dress code is expected of us. Adhering to these unwritten rules of protocol is how we demonstrate that we belong!

We will always judge and be judged by our ability to abide by appropriate attire, our behavior, and our ability to make others feel comfortable.

Good manners remain timeless and never go out of style.

We are committed to training individuals and groups on the lifestyle skills necessary to be effective in society today. We offer youth and young adult, adult, and business and corporate classes. Our training programs are designed to develop an inner confidence that emanates from an individual who is prepared for any setting and thrives comfortably in all venues.

We prepare our students and clients with the knowledge and skills necessary to conduct themselves with confidence, dignity, and social grace. Our corporate clients appreciate a significant advantage over their competitors and are able and qualified to take on life’s endeavors. We are a small, specialized company by design.

Table Manners and Dining

Table Manners and Dining

Whether you are preparing for a formal affair or enjoying a business lunch with colleagues, this training will provide you with more confidence for different settings.

Mind Your Manners

Mind Your Manners

(Teens ages 16-21 yrs.)
Do you want to raise polite, socially confident children in a complicated world? This program educates young people about the importance of making good choices and being considerate and respectful of others. These life skills will prove to be valuable as they enter adulthood.

Proper Business Protocol

Proper Business Protocol

Are you ready to feel more confident in the corporate arena? This program will provide life skills essential for navigating a networking event, business presentations and work relationships.

Sports/Athlete Protocol Training

Sports/Athlete Protocol Training

This training addresses skills like appropriate dress, networking and dining skills relevant for different environments off of the court.

Personal Assessment

Personal Assessment

Personal assessment is a one- or two-hour appraisal of skills: confidence, professionalism, and personal image.

The New Normal

The New Normal

This program is an introduction to the protocol for interpersonal communication that takes place without being physically present. Connecting with others virtually can be challenging. This program will help you feel more confident about connecting with people in front of a screen.

Read what people are saying about us

A Word of Advice

Etiquette, Manners and Social Skills Blog

Colleen on Fox8 New Day Cleveland

How to discuss politics politely

Colleen discusses how to discuss politics politely with New Day Cleveland on Fox 8. Watch the video here or below:

Read more ...
Picnic manners

Picnic etiquette

What do you bring to a graduation party? Colleen discusses picnic etiquette with New Day Cleveland on Fox 8. Watch the video here.

Read more ...
Team business meeting

Why it is vital to provide personal and professional development in today’s competitive market?

Investing in protocol training allows employers to attract individuals who are drawn to cultures that promote growth ultimately benefiting both the employee and the company long term.

Read more ...

Read more blog posts

Are you ready to make a lasting impression?